Customer Testimonials
BMW in Atlantic City does a great job, very happy with service department as well as the parts department. The GM Mike does a great job very personable and cares about his customers.. I have always had great experience in dealing with every one at dealership.
Thank you so much Joshua one of the best advisors I had super communicated since the day my car been at the shop getting fix up.
Thank you to Atlantic City BMW Service Advisor Scott Petrus for his excellent customer service.
Always a good experience at BMW - thanks to Jennifer in service for her professionalism and everyone who works as a team
I am very satisfied with choosing the service at BMW Atlantic City. They have a very professional staff, especially the person who supported me named Joshua. He is so great, Thank you very much.
Great place. Great folks. Always a positive experience
Very congenial salesman. Mark Kaminski was personable and professional. The dealership looked fresh and clean.
Joshua Razzi was awesome! He was kind, quick, efficient, and provided an all around great customer service experience. Thank you Joshua!
Scott was very good service manager.. He made it on time repair. Serviy office looks much better and beautiful.
Kai from BMW of Atlantic city was an amazing help to us. He showed an extreme professionalism in customer service and deep knowledge about the discussed topic.
Tyler is terrific. He made the buying process almost enjoyable 😅. He answered all of the questions I had and was very patient. I highly recommend this car dealership.
Always trying to make me happy
Awesome customer service and professionalism. Would highly recommend. Very knowledgeable of their vehicles and easy to work with.
Tania is the best always very helpful and very knowledgeable. Always gets me in and out.
My experience was fantastic. Impressively greeted when I arrived, very comfortable and accommodating waiting area and friendly staff. Service was completed as scheduled while I waited and no pricing surprises.
We’re on our 2nd BMW with them and we have been treated with so much kindness and respect! Love everyone in the service department … Especially Jennifer!❤️
Always very professional keeps me updated on any issues or problems very satisfied with the service and my service tech or it should say service representative
I recently had the pleasure of visiting AC BMW, and I was impressed by most of the experience. The service department was professional. They gave me detailed updates on my vehicle and made recommendations without being pushy..
Overall I didnt like the service. When I first got to the dealership no one came out to greet me. They pressured me about the check my bank was sending them for the vehicle I purchased but unfortunately I wont be purchasing another vehicle this place.
Atlantic City BMW did a great job fixing my brakes today. Very helpful and professional. A good experience.
Always receive excellent service and Jennifer has been my service advisor for years. Love and appreciate her!!
It was okay people were very nice our salesman was helpful until the deal was done we are waiting for our 2nd key and they were going to look for a owners manual for the Jeep
Great Customer Service and Quick
For 30 year absolute best people and best service! Would not even think about going to another dealer.
Very nice service and sales staff. Beautiful new showroom and waiting area. Car servic went well.
Service area was clean and pleasant. Servicevadvice was polite and clear about service offerings and with mechanic concerns during a maintance service.
Interaction with service writer Scott Petrus was very informative and supplemented videos provided by the dealership.
Mark Kaminski is the best!
Mechanic left grease all over my rims after rotating However the service advisor gave me excellent service
Thank you Joshua Razzi, I had loud noise from the rear of my X5 it turned out to be a rock stuck in the brake dust shroud. I was 100 miles from my home dealer. Josh and BMW of AC got me in quickly late on a Saturday quickly resolved the problem and did some other service the car was due for. They treated me like a life long customer, although I had never been there before. Thanks again for the over and above professional customer service!!!
Tanya always does a great job for me, thanks!
Excellent service. Best in the biz
Service tech was very thorough. Service advisor was very friendly. Prices are reasonable for being a dealership.
Fabulous experience mark Kaminski and rashid nabi are the best. Love doing business w bmw of Atlantic City
Great service. Great people. Great place. I’m happy to give them my business. They treat you like family.
Very courteous , friendly. Made the whole process very easy .Mr. Art McGuigan is a pleasure to work with .Always very helpful and there to answer any questions .
Simple easy everyone there was a pleasure to deal with
Josh Razzi my service advisor was fabulous. He spent a lot of time with me going over exactly what I needed and was very responsive. He also followed up to make sure I was completely satisfied after my service.
Service always professional and respectful with owners concerns. Full review of auto condition and necessary resolve to the issues found during shop inspection. Auto detailed on each & every date of service. Service agent, Tania Ferdinandi provides pleasant environment with her personality…
Attentive and excellent service, as always. Highly interactive and responsive with regard to parts and service schedule.
Service desk was responsive and offered alternates and let me know about warranties that were available
Awesome people working at the dealership. Always kind, always on time and they don't up charge.
I was traveling out of state and had a problem on the highway with my vehicle.I was extremely impressed with the efficiency, courtesy ,concern and quick action that was taken to help me with my situation. Tania from the service department at BMW of Atlantic City followed through with confirming the initial tow truck delivery of my car to their service department through the completion of the repair with extreme professionalism and followed up with me on a Friday afternoon several times to ensure I would have my vehicle back and on the road. I own and operate a ...
They are an amazing dealership - I have been a customer for over 20 years and they are great! I have owned various BMW’s - 5 series and 3 series - and have always been very happy and impressed with this dealership!! They are the best!!!
Courteous service personal, shutte service was good dropping me off at work and punctual picking up.
Great price on the car we wanted after shopping 3 dealerships , great customer service!! Quick transaction!
Have purchased several new cars from them and find their service to be exceptional. Thanks Jenn for assisting me with a loaner car as well.
Over time, the customer experience is second to none. If my BMW needed a new part, an upgrade, or a complicated diagnostic I was sure my old BMW would be running perfectly after my BMW was serviced. My service advisor Josh gave me above and beyond superlative explanations to answer from experience, clear documentation overview, and proper automotive repair/performance education. Josh impressed me with follow up service calls asking for my personal details on what I felt the car was doing weeks after my service was done. A follow up goes a long way in my book. I appreciate ...
I had a timed appointment with the dealership for an oil change that they solicited me for it took three hours The car was returned with the radio station changed both mirrors adjusted and oil all over the entire engine bay all over the place it was spotless hours earlier there are puddles of oil. It’s in the serpentine belt on the alternator, and the entire fan is saturated. I cannot believe this is the type of work a BMW dealership dispenses I have never had a positive experience with BMW of Atlantic City Constant miscommunication and chaos
Impeccable customer service by Mr. Gay. From the moment I drove up to get my X3 serviced through out the entire duration. He was able to answer all my questions with much respect and a smile on his face. He escorted me to the waiting area and informed me of all and any concerns to my vehicle. I loved the new remodeled BMW sales room! The lounge area, lights, music. So comfy and cozy. The atmosphere was perfect! It was also great to see my salesperson A.J. and be able to greet him and chat just a minute or ...
Friendly staff, never been disappointed by the work, not kept waiting too long. Thank you all
I drove the extra distance because BMW of AC was the only dealer that had the model I was interested in. They made it worth the trip. AJ was awesome. Friendly, low pressure and knowledgeable. I got a fair deal on the car and my trade. Everyone I met left me with a good feeling and made for a positive experience.
Scott and the service staff were professional and gave me timely updates on the work and process of my cars service time
Brought the car in for servicing and a tire issue. Tania my service advisor was efficient and friendly! She put in the work to take care of my tire and wheel issues with the third party insurance provider. I appreciate her energy, will do attitude and desire to get the issues resolved to my satisfaction. Thanks Tania!
Great job. Quick to help. Great service. Always helpful. Great customer service Bring both cars there
Wonderful friendly, professional, and efficient service by Jennifer and Dominic Gracco. Also cleaning the car and providing a loaner made the experience even better.
The best BMW Auto Service designed to meet all your auto needs without any hassle
Excellent experience with the BMW service staff and my Service rep, Jennifer
Tyler and the rest of the team worked hard to get me the car I wanted! Service was impeccable!
Very nice and clean and the attendant was friendly and professional, the service advisor Tania was patience, professional and helpful. Thanks you Tania.
All good no problems, timely everyone was nice. I’ve been with the dealership for 30 years.
Called last minute for service. They got me in the next day at time I requested. My yearly service was done. Scott was very professional. Very happy with everything.
Great customer service and great communication as to the problems with the vehicle. All around great experience.
Service has always been top rate. Have been a customer for 20 years for a reason.
Always excellent professional service! from seating the appointment to meeting Josh, he kept in touch throughout the service . Everyone was kind, polite and friendly!
It was a great experience. The saleperson and managemet team took the time to guide me to the right BMW based on my criteria of price, performance and lifestyle.
Service agent, Tania was very thorough and knowledgeable about what my car needed. Also my car was completed ahead of schedule. The whole experience is a major upgrade from my past experiences.
Kai was great to work. Very helpful, 10/10. Allstate insurance would have completely screwed me over, if not for him. Very much appreciated.
No loaner… Took 35 minutes to check in and be able to leave the entrance garage
I love the professional service from all the staff. I would say the best treatment and care hands down!
Very professional. Josh did a great job. Dominic too. Appreciate that my car was washed
Professional and courteous service team with skilled mechanics. Excellent customer service!
Very friendly and courteous
On time Service Appointments. Professional, courteous service advisors. Stay up to date on customers and vehicles
My service experience at BMW of AC is always outstanding. My Advisor Jennifer listens to my concerns and suggests the best and most cost effective service plan for my vehicle.
I had a fantastic experience at this dealership when purchasing my certified pre-owned car. A.J. was incredibly honest and fair throughout the entire process. I arrived at 10 AM, and by 2 PM, I was driving off in my new vehicle—this included valuing and processing my trade-in and completing all the financing paperwork. The process was smooth, efficient, and stress-free. A.J. made sure everything was transparent and straightforward, which I truly appreciated. I highly recommend this dealership and A.J. specifically for anyone looking for a hassle-free car-buying experience. Excellent service from start to finish!
I had a very nice experience during my oil change. Kai at BMW of Atlantic Ciry was very professional and accommodating.
I purchased a 2025 BMW 330i xDrive from Nate Lukas at BMW of Atlantic City. My experience was extremely positive and it is based on several factors. First, Nathan was knowledgable and helpful with the product and information. Second Rashid the new vehicle sales manager was extremely helpful and provided all of the details THE FIRST TIME. Many dealerships go back and forth with numbers and other details. This experience was efficient, professional and concise. I highly recommend the dealership. Michael the general manager was also extremely helpful and involved with his team during the process. During my search for a ...
Great experience trading in and purchasing a new vehicle. Very impressed with Tyler the sales associate and Michael the general manager. Knowledgeable, professional and flexible.
Everyone is professional and helpful. My interactions with Dominic Gracco and Tania and Jennifer have been extremely pleasant, informative and expert.
A+ dealer , no nonsense. Easy transaction. Would recommend. Thanks Mark!
So farthe dealership has been good to me. I have to go back to get more stuff done. So we will see.
The used car sale process I experienced was atrocious. Six days after fully paying for the SUV I haven't received a title and all my paperwork shows 141K miles below actual odometer reading. SUV tires were cracked and worn, Maryland State Police deemed they unsafe. The used car service manager stated they passed inspection. I question him, and he's stated if we put new tires on SUV the price would increase. So he placed gains over safety.Wow! I was also profiled on the phone a day prior to purchase and one of their floor manager hung up ...
Experience was top notch. Dave was great, we feel we got a good deal. Very honest, very informative, didn’t feel pressured at all.
Both the salesman Mark and the manager Rashid were very helpful and very friendly. They answered all my questions.
Customer service personel are knowledgeable and attentive. I was notified about the service needs and given options regarding the time frame for future needed service based on their recommendations. This was my first visit to the service department and I am very pleased overall. Also, the facility is comfortable and inviting.
I recently purchased a certified pre-owned car from BMW of Atlantic City, and it was an incredibly smooth and fast process. The staff was warm and inviting, making me feel right at home. I had the pleasure of working with Tyler, who truly exceeded my expectations with his straightforward and friendly approach. I would definitely buy from BMW of Atlantic City again.
Josh and the team were great. I knew what my costs were within minutes of check in and there was no pressure to make changes for items that were declining but not yet performance or safety risk
Josh is very pleasant and helpful. I appreciate all that he does and sharing of his knowledge is also appreciated.
Friendly staff and decent selection of new and used cars. Main building is still setting up after construction so not fully ramped up yet. Be careful driving in parking lot while construction finishing up. I ended up getting a nail in my tire which was unfortunate. Additionally, repair/maintenance is currently taking longer than usual. It took them over 3 hours to confirm my windshield washer motor was faulty and tell me they had to order one and couldn’t fix it that day.
Always the best service, team and the new refreshed dealership is fantastic! Great job team
I had come in to look at a Lexus they had on their lot. Nate, my salesman, had been in contact with me for a few days prior to me coming to test drive it and all, and made the process really smooth.
BMW really took care of me and were very helpful. Especially Stan service manager. And Mike DeMarco . I left there a happy customer . This car is my second 740x drive . And I hope to continue always driving one .
Work done on time as promised. Good experience.
Service associates go above and beyond every-time I go in to service my vehicles past and present.