Of all the systems your car relies on to work correctly and get you from Point A to Point B, the transmission is one of the most important. A damaged transmission can negatively affect the ability of your car to function and your safety behind the wheel, which is why transmission repair is one of many services we offer.
Learn more about your transmission, and how our technicians at BMW of Atlantic City can help you find a local transmission repair to get you back on the roads of Egg Harbor and Vineland.
Your car’s transmission is responsible for delivering the power produced by your engine to the wheels of your vehicle. Just like a bike, it shifts gears to ensure the power transferred to your wheels is appropriate for the speed you’re going at.
These days, there are many types of transmissions, from manual and automatic to CVT and TipTronic®. Each works differently and requires different maintenance, and a certified technician will know just what to do to fix any issues with yours, whether it’s topping off the transmission fluid or more intensive repairs.
Transmission damage rarely comes out of nowhere; usually, there are key signs you can look for that indicate your transmission needs quality repair as soon as possible. Here are some of them:
These warning signs can also be symptomatic of other problems, which is why you should have a qualified team like ours take a look, so you can eliminate other possibilities and take the right course of action.
When you need transmission repair, our state-of-the-art service center is here to help you out. Our team of highly trained technicians is well qualified to handle any issues with your transmission, as well as engine repairs and any other major maintenance you may need.
The transmission is one of the most complex systems in your car, so it’s a good idea to have someone who knows what they’re doing poke around. If you need more minor maintenance services performed-like oil changes, transmission fluid inspections, brake inspections, and the like-we’re happy to help with any of it.
You don’t want to ignore transmission damage. If you believe your transmission needs maintenance or an inspection, don’t wait around. Schedule your service appointment at BMW of Atlantic City, your transmission repair center, proudly serving the communities of Egg Harbor and Vineland.
Our technicians will care for your car as if it were their own. Whatever issue you may have with your transmission, they’ll diagnose the problem and find an efficient solution to get you back out on the roads in no time!
Great service. Kept me updated on my vehicle. Best service ever.thank you so much
I’ve been a customer at BMW of Atlantic City for almost 20 years! And just like my early experiences, my latest this weekend was the easiest and actually enjoyable! The entire experience at BMW of Atlantic City was fantastic. From start to finish. Mark who I’ve worked with over the years is a fantastic salesman and so easy to work with! Joe Z is a true gentleman and I appreciated his honesty and helping me get in the car that I desired with numbers that worked for me! The best part is everybody was so friendly, and even dealing ... Read More Full review text opened.DealerRater - Jun 1, 2026
I’ve been a customer at BMW of Atlantic City for almost 20 years! And just like my early experiences, my latest this weekend was the easiest and actually enjoyable! The entire experience at BMW of Atlantic City was fantastic. From start to finish. Mark who I’ve worked with over the years is a fantastic salesman and so easy to work with! Joe Z is a true gentleman and I appreciated his honesty and helping me get in the car that I desired with numbers that worked for me! The best part is everybody was so friendly, and even dealing with the paperwork was fast and easy! And I’ve always appreciated getting my Cars serviced at BMW of Atlantic City especially working with Jennifer in the service department because it’s always been so easy and courteous. All in all I gotta say over the years I’ve always appreciated the entire staff at BMW of Atlantic City and my latest experience didn’t disappoint… Thank you! I will be back!
Everything there is overpriced. The parts the services, everything! Something that would take roughly an hour to fix they’d lie to you and say it took 2 hours because they charge $225 per hour for labor. Avoid going there at all costs. There are other shops out there that can work on BMW and do a great job without always trying to rip you off. I walked in there needing 4 services done and was quoted $440 by Bryan for labor. I ended up only getting one service done and still got charged $449 for the labor. He said he was gonna work with ... Read More Full review text opened.DealerRater - May 27, 2026
Everything there is overpriced. The parts the services, everything! Something that would take roughly an hour to fix they’d lie to you and say it took 2 hours because they charge $225 per hour for labor. Avoid going there at all costs. There are other shops out there that can work on BMW and do a great job without always trying to rip you off. I walked in there needing 4 services done and was quoted $440 by Bryan for labor. I ended up only getting one service done and still got charged $449 for the labor. He said he was gonna work with me and give me a discount, it was all xx. He was supposed to call me but never did. They are all legit scammers and will bleed you dry. Your car will get there in great condition, as soon as it gets to their shop, suddenly everything is wrong with the car and they present you with an estimate of thousands of dollars. You can get the same quality of work elsewhere for half the cost. AVOID, AVOID, AVOID!
Always accommodating and have what I want. Third car I’ve leased from the dealership
I had a phenomenal experience and loved the mechanic's video explaining what I needed done.
Helped me out in an emergent situation. Very responsive and very helpful. Only downside was call center individual who did not give my info to your service person. Not your fault. BMW issue.
Clearly explained features and benefits. The purchase went smoothly including the financing. Very transparent. Salesman was excellent with no pressure.
Bryan provided excellent service. He was timely with his communication and made sure I knew what was going on at all times with my vehicle. Great job to Bryan and his team!
It was an easy process from day one, they always treated with me with respect and we’re honest and had everything ready to go before I even walked in the building. Easy efficient process, and everything was clean, which impresses me more sometimes.
AC BMW has a great service and parts department...They are very courteous and professional...Jennifer is very customer focused and manages expectations through the service experience.
My first time there. I needed to use the service department for my Mini Cooper. They aren’t a Mini dealer but they were more than accommodating. Friendly and efficient staff.
Great experience every time at Atlantic City BMW. They are thorough and timely and extremely easy to deal with. Use them for all my service. Bryan my advisor was excellent.
Please write at least 15 words about this dealership I am now past your arbitrary minimum
Inspect what you expect. They’re fair but you need to push back don’t just accept everything
Jennifer was my service writer and she was wonderful. Friendly professional and knowledgeable. Stan the service manager helped out and was terrific as well. It was the best service experience I ever had at BMW AC.
Service advisor Bryan Bakunas was outstanding. I highly recommend the service at Atlantic City BMW. Joe Cavagnaro
Every time I come into this dealership, it gets better…. Starting with Jennifer in the service department… her courtesy is only outdone by her professionalism… her Knowledge and recommendations are always spot-on. I have never felt so comfortable in a service department OR So happy with my X5M !
The service was great! Scott was the best. He informed me every step of the way. I was used to getting my car serviced in another location but lately since I had some recent work done, I was pleasantly surprised. Keep up the good work!
Service typically takes longer than estimated by at-least 25%. Communication lacks related to status.
Chris is awesome to deal with along with the valet drivers. Mechanic sends a video suggesting what my car needs done. Very professional!
Prompt and friendly service department. Kept me informed of recommended services and the cost. Finished on time as promised.
I was impressed with the level of service I received. The staff was friendly and attentive, taking the time to explain the necessary repairs and answer all my questions. My car was serviced in a timely manner, and I appreciated the transparency regarding costs and timelines. Overall, I had a positive experience and would recommend their service center to others.
I called BMW regarding an issue with my dashboard screen, and Destinee was quick, professional, and very helpful in resolving my concern.
My husband and I have purchased several BMWs from this dealership and have consistently found service and all related expectations to be reliable and timely.
Professional and courteous. I appreciate their assistance and effort to get my vehicle back in top shape.
Jenn and the service Mgr. Stan were very helpful fixing my wife car. Thanks. Outstanding service
I have bought 10 BMWs over the years from BMW of AC because they provide an honest sales experience and excellent after sales service.
Watch out for Jennifer in service; pricing felt inflated, unclear, and significantly higher than expected for basic repairs
I would give zero stars if possible. Our encounter with the service department was so disappointing. We brought our car in because we suspected an issue with the wheel sensor. Initial diagnostic testing was run, and the service advisor, Jennifer, called to request an additional 3 hours of diagnostics for over $800. We asked repeatedly for the mechanic to just look at the wheel sensor but they wouldn't do it. Additionally, Jennifer was extremely difficult to get in touch with. Receiving a return phone call from her was never in a timely fashion. After 3 days of back and forth and not ... Read More Full review text opened.DealerRater - Mar 18, 2026
I would give zero stars if possible. Our encounter with the service department was so disappointing. We brought our car in because we suspected an issue with the wheel sensor. Initial diagnostic testing was run, and the service advisor, Jennifer, called to request an additional 3 hours of diagnostics for over $800. We asked repeatedly for the mechanic to just look at the wheel sensor but they wouldn't do it. Additionally, Jennifer was extremely difficult to get in touch with. Receiving a return phone call from her was never in a timely fashion. After 3 days of back and forth and not getting any work done on the vehicle, we ended up having the car towed to a private BMW repair shop where the mechanic there determined that the issue was indeed, the wheel sensor. Our new mechanic then proceeded to call BMW of Atlantic City service department to tell them that they could have helped us if they just listened. Then he asked to purchase the replacement part from them, and the service team there told him they would charge him $5000 for a part that costs $900. What a shady business operation! Be advised, if you're going to service your BMW, GO ELSEWHERE!!!
Great customer service, would definitely recommend this dealership to family and friends, will continue to support them
Wait time is very long every time I am there. Came in just to check one tire for a slow leak and was there from 7:30am until 10:15.
BMW ofA C is a great place to buy and service a car. I purchased two cars there and yesterday I had a flat tire and was given a free tow and free Uber Ride to the dealership. I was given a loaner car to use and picked up the car today after purchasing a new tire at a reasonable price. I did price check the tire and their price was comparable Thank you BMW.
Assistant Customer Service Manager Jennifer Merrifield does an excellent job. She is very knowledgeable, professional and is very courteous to customers. She makes using the Service Department a pleasure, not a chore. And Dom that works in and around the garage is also an invaluable resource who is also very knowledgeable and respectful to customers. Thank you, Jen and Dom!
Service Manager Jennifer is fantastic! She was able to meet my needs and cater services to my situation. Excellent customer service!
Good representatives and technicians. Good service. Reasonable prices. Unfortunately no specialty services like Dinan upgrades.
The very best great service wonderful people love the snacks clean facilities feels like a family
Jen is the best service rep ever. Wouldn't use anyone else. Love the service
Scott was very nice helpful n friendly. As was the gentlemen in the garage when I pulled in
Jennifer is the best ! She makes service visits run smoothly. The mechanics are great, and the car is returned sparkling clean. A pleasure to deal with .
The purchase experience exceeded my expectation.. Nathan our Sales Rep and the management team were very professional and made the entire sales process very smooth. Thank you to the whole team.
Definitely recommend this dealership! From beginning to the end of the service, everything went smoothly and the team made sure my X5 was taken care of perfectly. Our service advisor, Jennifer was amazing! Great communication and easy to work with. We will definitely be returning for any all services needed for our vehicle.
Excellent service department. Clear communication from start to finish. I highly reccomend Atlantic City BMW
I highly recommend this dealership for your everyday and specialty service. The communication, customer satisfaction, and high quality service. Each BMW on the lot is spotless and highly cared for, sales and pre owned. I Will continue to take my old e46 here. Get the best quality with BMW of Atlantic City and keep your BMW ownership stress free. They allow a lot of leverage for regular customers and appreciate your business. Highly respected service across the board
Destinee Reif in service was great! Treated us senior citizens like Family and gave us VIP service. We will definitely buy another BMW at this dealership!
Went in for a ppi inspection on an m3 and Bryan from the service department was great. Thank you.
Friendly service reps, updates on service requested in a timely manner, valet service is excellent
Tania has been our service representative for years now and has always been very friendly and professional. Unfortunately our car servicing took from 12/23/25 to today 1/21/26 due to the part needed had to be custom made in Germany. Nothing could be done to prevent that. We did have a nice loaner car for that period of time. BMW always provides excellent service.
Everyone was pleasant and prompt! My service took longer than was predicted. But my experience with this dealership was good
The only reason why I am going back to this dealership is JENNIFER from the service department
An ezcwllent experience ! Felt zero pressure ….. they gave us information and let us discuss our proposed deal. We left and I and back the next day to buy the car. Mark was exceptional !
Understandable , fair, reliable, great work, personable, and consistent. Jenn is the best advisor, hands down
Bill my salesman was very helpful and knowledgeable. Other members of the team were courteous and pleasant to interact with.The physical plant was attractive, clean and comfortable.
Excellent sales representative. Dylan was amazing as well as the support staff! Process was quick, efficient, and a great experience! I would highly recommend BMW of Atlantic City to anyone looking for quality services and more importantly quality people!
They weee very polite and courteous and respectful. Scott was my main guy who took care of me
BMW of Atlantic City is always a pleasure. Courteous and convenient for regular vehicle maintenance.
Great service, prompt communication! I would recommend BMW of AC for your next service and purchase
Tania my service acct rep is fantastic and an asset to this dealership She communicates clearly what the prognosis is and this is very important.
Nate was terrific in taking his time to answer all of my questions. The management team was also very professional and appreciative of my purchase. No pushy add ons and made the entire experience easy and pleasant.
Everyone was welcoming and ready for my appointment with no waiting. A loaner car was also ready for my use for the day.
I could not say enough good things about this dealership. Kind, courteous, treat you like family
Tonya the service advisor was very nice and helpful. She keep me updated and always available for questions.
Everyone was very nice and explained everything in detail. Tania was my service coordinator and she did an excellent job.
Repair experience was excelllent. It was done in a timely manner and staff was eager to make me comfortable
tania is an excellent service provider. knowledgable, professional and helpful.. i enjoy working with her and appreciate her great communication.
From the moment I stepped out of my car Professional, Courteous, and Excellent service Began!
From sales to parts to service AC BMW is first class. My service advisor is very friendly and accommodating!! Thank you
Great service experience. Easy scheduling; great communication from my service rep-Jen, who explained everything, and got me in and out efficiently!
Tania is always professional, pleasant and takes care of everything. Not happy with charge and coverage by BMW
They helped my thru a difficult time with my defective car radio and replaced the vehicle
This dealership is the best! I got my car there, then sent my mom, who bought teo BMWs from BMW of Atlantic City. Not only is the dealership fantastic, the service department is top notch--especially Tania and Siriani. They truly make me feel valued, well after the purchase of my vehicle. For this reason, I will go nowhere else for my future purchases.
And did an excellent job and get me a form during the whole process the pricing came in right on budget. It was timely.
Hi its a cold n windy day for November my car service was complete in a timely manner. I received my car back clean n shinie, Thank you
My service rep was Tanya and I can’t say enough about her knowledge and efficiency, let alone her accommodation. I will always ask for her in the future! Julia fanelli
Very happy with this dealership. They always go the extra mile. Tania was really terrific to deal with and loved the Genie who helped me with some car features. Plus car was sparkling when I picked it up. Thanks.
The only place I go for service. They don't try to push you into services after you say not this time.
Scott, was very nice! Super genuine! I found the dealership to be quiet and very clean! Overall, really great experience! I look forward to having my vehicle serviced here moving forward!
My service Christopher Carella was very helpful and customer service oriented. Keep up the great work!!!
The staff is very professional and friendly. Easy to get an appointment and they explain issues in detail.
Very professional staff and completed services as promised. Also provided timely updates and recommendations efficiently.
I went for an oil and filter change at 9:45am at 4:30 no one had let me know anything about my car, so I called Jennifer and told me she was going to call me back. Never called me, I stopped by at 5:30 to pick up my car, and it wasn’t ready. Jennifer was not there and everyone from service had left, thank God the service manager was there and was able to give me my car. But Jennifer is very unprofessional. You don’t have to get everything they “recommend” it’s up to you, it is your car ... Read More Full review text opened.DealerRater - Oct 31, 2025
I went for an oil and filter change at 9:45am at 4:30 no one had let me know anything about my car, so I called Jennifer and told me she was going to call me back. Never called me, I stopped by at 5:30 to pick up my car, and it wasn’t ready. Jennifer was not there and everyone from service had left, thank God the service manager was there and was able to give me my car. But Jennifer is very unprofessional. You don’t have to get everything they “recommend” it’s up to you, it is your car and your money. Some people there are decent but don’t leave your car with Jennifer at BMW of EHT.
What a phenomenal experience in the service department! Tania was exceptional alongside Henrik! My service issue solved in under an hour.
My service manager, Tania, is always helpful. She communicates with ease and is absolutely trustworthy.
Best dealer experience by far and good people. Would highly recommend, been buying cars from them for years now.
Transparent process, great staff, professional work. I have always had great experiences here. They charge dealership prices but I feel like I'm getting my money's worth. I will trust my car here any day.
They did whatever I needed. They were very knowledgeable and professional. This was the third car I bought from them
Very nice customer service team would gladly recommend this dealer ship to other BMW owners
Nate was a very knowledgeable and a pleasant salesman. He was able to explain all the options and did not pressure me to commit to buying.Actually everyone at the dealership was very pleasant.
Everyone was very helpful and I was treated with much courtesy. Also they provided me with all the details about the servicing of my car. Scott was very helpful and he kept me informed.
Tania is an exceptional service advisor, knowledgeable and congenial. She explains everything thoroughly and accurately, while thoughtfully listening to individual concerns. The dealership is fortunate to have such an outstanding representative.
Good looking, welcoming, and comfy facility. Everyone there is very kind and considerate. Highly recommended!
I was greeted very friendly and asked what time my appointment was. I told him and he said let me take you inside to the service department so you can meet your service rep. She was very nice. She explained what was gonna happen and how much it would cost and said she would let me know with text messages during the time I was there and then find me and tell me it’s done
I spent the entire day there but everyone was very nice from sales to repair service kept checking on me,I didn't feel like it was a waste of my day,because the mechanics didn't stop until they found the problem and Jennifer is just OUTSTANDING BY FAR,I have only trusted BMW with my car,I always leave SATISFIED, THANK YOU EHT BMW
My specialist was kind, accommodating and informative about the process and an asset to dealership
I brought my 2016 BMW 328i to BMW of Atlantic City for a simple oil change before a long road trip. While it was there, they told me there was a valve cover leak that “needed” to be fixed immediately or I’d risk damaging the engine. Even though it was an expensive repair I wasn’t prepared for, I approved it because I needed the car for work and trusted their expertise.
They returned the vehicle saying it “passed with flying colors.” Halfway through my trip, my check engine light came on and I smelled burning oil. When I stopped, ... Read More Full review text opened.DealerRater - Oct 7, 2025
I brought my 2016 BMW 328i to BMW of Atlantic City for a simple oil change before a long road trip. While it was there, they told me there was a valve cover leak that “needed” to be fixed immediately or I’d risk damaging the engine. Even though it was an expensive repair I wasn’t prepared for, I approved it because I needed the car for work and trusted their expertise.
They returned the vehicle saying it “passed with flying colors.” Halfway through my trip, my check engine light came on and I smelled burning oil. When I stopped, the engine bay was covered in oil. A BMW dealership in Massachusetts confirmed that BMW of Atlantic City had failed to replace a crucial gasket during reassembly—causing oil and fuel to mix in my engine over 500 miles of driving.
I was stranded out of state for four days, racking up expenses, stress, and time away from work. Despite clear negligence, the service director, Stanwood Martin, offered only a token refund and a dealership gift card—as if I’d ever trust them with my vehicle again.
BMW of Atlantic City has shown zero accountability and no regard for customer safety, time, or the BMW brand they represent. Do not bring your vehicle here for service. Buyer beware—once they have your money, their commitment to quality and customer care ends immediately. Take your business elsewhere.
- James F.
I can’t say enough good things about BMW of Atlantic City and especially my service advisor, Scott Petrus. From start to finish, Scott went above and beyond to turn what could have been a nightmare warranty situation into an absolutely outstanding experience.
When my third-party warranty company failed to step up, Scott and the team didn’t just give up — they did their due diligence, dug into the issue, and worked directly with BMW USA to get my parts covered under the emissions warranty. That level of effort and advocacy is something you just don’t see often in ... Read More Full review text opened.DealerRater - Oct 7, 2025
I can’t say enough good things about BMW of Atlantic City and especially my service advisor, Scott Petrus. From start to finish, Scott went above and beyond to turn what could have been a nightmare warranty situation into an absolutely outstanding experience.
When my third-party warranty company failed to step up, Scott and the team didn’t just give up — they did their due diligence, dug into the issue, and worked directly with BMW USA to get my parts covered under the emissions warranty. That level of effort and advocacy is something you just don’t see often in the auto industry anymore.
Scott kept me informed through every step, explained everything clearly, and made sure the work was handled with precision and care.
If you want a service department that actually fights for their customers, this is the place to go. Ask for Scott Petrus — he’s knowledgeable, honest, and genuinely cares about his clients. I’ll be bringing my BMW back here for every service going forward.
After many years of using BMW of Atlantic City service center I have consistently been satisfied and impressed by the professionalism of the service center.
Great experience. Thanks will recommend to friends and family would like a better selection of coffee.
I believe I am a loyal customer of BMW. My current 2021 X5 is the third BMW I have owned in over a decade. But my recent repair experience at Atlantic City BMW has left me deeply disappointed.
My car was purchased in Canada, and last week during my trip to the United States, the engine coolant sounded an alarm. So I sent the car to Atlantic City BMW for repairs, and they replaced the water pump. They completed the replacement of the water pump on the same day, but since my car was purchased in Canada, including the Extend BMW ... Read More Full review text opened.DealerRater - Sep 29, 2025
I believe I am a loyal customer of BMW. My current 2021 X5 is the third BMW I have owned in over a decade. But my recent repair experience at Atlantic City BMW has left me deeply disappointed.
My car was purchased in Canada, and last week during my trip to the United States, the engine coolant sounded an alarm. So I sent the car to Atlantic City BMW for repairs, and they replaced the water pump. They completed the replacement of the water pump on the same day, but since my car was purchased in Canada, including the Extend BMW warranty as well, they insisted on holding my car until they completed the warranty verification procedures. Although I repeatedly stated that I could pay a deposit of $2000-3000 first, because I need a car when traveling and I have a lot of luggage and personal belongings, not having a car would be very inconvenient for me, and paying the deposit can make the dealer risk-free. Although they were very certain that my extend BMW warranty could bear the repair, their manager still refused to give me the car. So I waited for five days, and after multiple reminders to no avail, on the afternoon of the sixth day, I couldn't bear it anymore and rushed to their office. Standing in front of the counter, I watched as the service staff made a phone call in just a few minutes. The so-called procedure was completed, and I could pick up my car. A phone call that didn't take ten minutes made me wait for almost six days!
However, can you believe it? When I drove over a hundred miles to catch up with my journey, the engine coolant alarm came again! This is the repair result they made me wait for six days! I have never seen a BMW dealer who is so indifferent, irresponsible, and unprofessional towards their customers' feelings!
Just leased a brand new m340i from BMW of Atlantic City and I couldn’t be happier! The process was quick, efficient, and hassle-free. Very pleased with the entire experience from start to finish. If you are looking for a great deal with no games, head over to BMW of Atlantic City! A+++
Honest, trustworthy and communitive, kept me informed about car status and associated cost for repairs
